How are your shirts printed?
Our shirts are printed using the DTG (Direct To Garment) Method of printing. This involves a special type of printer which directly applies the specialized inks onto the garment. With breakthroughs in inkjet technology, these specialty inks are absorbed and saturated into the fibers of the garment, so the printed design comes out “alive” on your shirts!
I just ordered a shirt. When will it arrive?
Our products are produced on demand so it depends. Maybe in a few days, maybe not for a few weeks. All items usually get printed and shipped less than 24-48 Hrs after you order. Once we ship your order, it should get to you in a few days (United States) or a few weeks (everywhere else), depending on how far you live from Los Angeles, California. We’ll send you an email when it ships. For support issues, you can also leave your feedback on our Support Page .
I ordered 2 items, why did I only receive one ?
When you order multiple items at a time they might be shipped separately. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they will get to you!
What does “Being Processed” mean?
We have received your order and are printing / quality checking and are preparing your order for shipment. If your order has been processing for more than two days then the item might be out of stock and we are awaiting the arrival of more.
I placed an order but I didn’t receive a confirmation email … what’s going on?
Kindly check your SPAM folder to see if your confirmation email was sent there.
Oh no, I messed up my shipping address and/or shirt size! Can I change it?
If this happens to you, just email us as soon as you can and we MIGHT be able care of it. However, we can’t make any promises. All of our shirts are printed on demand so we usually start immediately after you order and it ships out the same day. If your order has already been shipped, take heart. We’ll still try to make it right. We know how frustrating it can be to pay for something you can’t use.
I don’t have a tracking number, when will I get it?
You will get a tracking number once your order has shipped (and you will get an email when your order ships!)
But wait, my tracking number doesn’t work … are you guys a scam.
No we are not a scam. If your order has just shipped, please allow some time for the status of the shipment to correctly display on the USPS tracking site. Thank you for ordering from InspiredActionOnline!
What’s your refund/exchange policy?
If there’s something wrong with your order ( wrong shirt, defective product, etc.), return it to us unworn and unwashed within 15 days of delivery and we’ll be happy to issue a refund or replacement.
Exchanges are a little more difficult since we print close to exact quantities of what we need. We usually order a few extras, but they go fast. If you need an exchange, email us and we’ll see what we can do.
Tell me more about your t-shirts.
We print on the finest, softest, comfiest tees in all the land: “American Apparel”, “Bella” and “Gildan” supply all of our products.
I want a t-shirt, but I’m too cheap to buy one. How do I snag a free one?
We will be coming up with promotions in the very near future! (or not… this is a demo site). 🙂
In the mean time, Enjoy Shopping! Click here!